Refund and Cancellation Policy
1. Refund Policy:
We appreciate your trust in our digital products. Our policy is designed to ensure a smooth and satisfying experience for our customers. If you encounter any technical issues, such as a version mismatch, we will be happy to assist you. Please reach out to our chat support available on our website with your order number and a detailed explanation of the issue.
If it is determined that a refund is necessary due to a technical problem, we will initiate the cancellation and refund process from our end. The refund will be processed to your original method of payment within 2-5 bank working days.
2. Cancellation Request:
As our digital products are downloadable and cannot be canceled once downloaded, cancellation requests are primarily handled for technical issues. If you face any technical problems, please contact our chat support immediately, and our team will guide you through the process.
3. Contacting Support:
For any refund or cancellation-related inquiries, please use our chat support available on our website. Our support team is available to assist you during [business hours/days].
4. Changes to the Policy:
We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Please review this policy periodically for changes.
If you have any questions about our Refund and Cancellation Policy, please contact us via chat support on our website.
Thank you for choosing Karkitechs.
Last Updated: 2024-01-24