At Karki Techs, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our website karkitechs.com.
1. Information We Collect
We collect information from you when you visit our website, place an order, or interact with our services. The types of personal information we collect include:
- Personal Information: Name, email address, phone number, and billing information (if applicable).
- Payment Information: Credit card details and transaction data for processing payments. Please note, we use secure third-party payment gateways to handle your payment transactions, and we do not store sensitive payment information.
- Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser type, and device information for analytics purposes.
2. How We Use Your Information
We use the information we collect from you in the following ways:
- To process your orders and provide the purchased products.
- To send order confirmations, updates, and customer support-related communications.
- To improve our website, services, and customer experience.
- To respond to inquiries and assist via email or live chat.
- To send promotional emails and marketing offers (if you have opted in).
3. Data Protection and Security
We take your privacy seriously and implement various security measures to protect your data, including:
- Encryption of sensitive data.
- Secure payment gateways for processing transactions.
- Regular security audits to ensure data protection.
- Limiting access to personal data to authorized personnel only.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties to facilitate business operations, such as:
- Payment Processors: To complete your transactions.
- Legal Compliance: In cases where we are required to disclose your data to comply with legal obligations or government requests.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website, analyze traffic, and personalize content. Cookies are small text files placed on your device when you visit our site. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
As a user, you have the right to:
- Access Your Data: You can request a copy of the personal data we hold about you.
- Correct or Update Your Information: If your details change, you can update your account information.
- Delete Your Data: You can request to have your personal data deleted from our records.
- Opt-Out of Marketing Emails: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these external sites before providing any personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, with an updated revision date. Please check this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding our Privacy Policy, or if you would like to exercise your rights, please contact us at:
📧 Email: [email protected]
💬 Live Chat: Available on our website for instant support